Deliveries
We aim to process your order on the day of receipt. If product is in stock we will normally dispatch your order to you within 48 hours after payment has been cleared.
On the rare occasion that your item is not in stock we will inform you and place on back order if you require and will aim to give you an estimated delivery date.
Returns
You have the right to cancel an order within seven days of purchase or within seven days of receipt of the goods (whichever is the longer). Should you wish to cancel your purchase within seven days, please contact us in writing either by email or letter stating why you wish to return the goods. In the case of damaged or faulty goods you must include a description or the damage or fault. Once we have received your request to return goods we will issue you with a Returns Number and any further instructions. Providing unwanted goods are returned to us in an unused, unopened and re-saleable condition within seven days of delivery we will refund payment for the goods. Orders placed by credit or debit card from this website will be refunded directly to your credit or debit card. Orders placed by other means will be refunded by cheque. These refunds will be made within 14 days of return of goods. We cannot accept liability for returned goods lost or damaged during transit. You are advised to wrap the product carefully to avoid damage. You are also advised to return goods by recorded delivery, registered post, or by courier. Proof of postage will not be accepted as proof of delivery. Please remember to give us your name and address, the Returns Number, and a copy of your purchase receipt. The cost of returning goods will be borne by you unless they are damaged or faulty in which case we will refund the additional cost of returning the goods to us.